Cancellations Policy
Cancellations
Payment Policy:
- 50% deposit to be charge at time of booking.
- Final balance will be due based on your booking terms and conditions.
- The Flexible Rate is not applicable to bookings of 5 or more rooms
For Travel from 16 January to 19 December
- Cancellations or amendments made 7 days or less prior to arrival, will incur a fee of 100% of total room charges
- Reservations made within 7 days of arrival require full payment within 24 hours and will incur a fee of 100% of room charges if cancelled or amended.
For Festive Season 15 December to 15 January
- If cancelled or amended 21 days or less prior to arrival, will incur a fee of 100% of total room charges.
- Reservations made within 21 days of arrival require full payment and will incur a fee of 100% of the total room charges.