Important information

T&Cs and indemnity form

Right of Admission Reserved:

  • Right of Admission Reserved by THE BIG’s Management and authorized employees.
  • Should Management or authorized employees evict me, I have no recourse or claim whatsoever against the company or Management.
  • I agree to THE BIG’s Policy of Strictly No Visitors in Rooms.
  • Any Visitors of Guests in communal areas are to leave the premises by 10PM.
  • Check Out by 10:00am. We reserve the right to charge a late check out fee of 50% of the daily room rate if you do not check out by this time.


  • I agree to pay in advance for my accommodation.
  • An extra charge will be levied for heavily soiled linen, duvets, pillows, blankets or mattresses and use of linen from another beds in the dorms.


  • Cancellations made 30 days before the arrival date are eligible for a refund of 100% of the total accommodation minus a 15% admin fee.
  • Cancellations made within 30 days before the arrival date are not eligible for any refunds.
  • No refunds are issued for early departures and no-shows.

Loss and Injury:

  • I cannot hold THE BIG and/or Management liable for any injury which I may sustain or have sustained during my stay. Please report any breakages or damages to Management.
  • Please do not leave valuables unattended in communal spaces, dorms or in vehicles.
  • I hereby fully indemnify THE BIG and its staff in respect of any loss, damage and/or theft of my belongings inside or outside of THE BIG’s premises as they do offer basic safety measures to help prevent this matter.
  • I agree to pay a damage/lost deposit of R300 in cash should I lose the keys/tags/remotes.


  • Parking bays are on and off street and operates on a 1st come 1st serve basis.


  • Strictly No Visitors in Rooms, please.
  • No smoking in the building.
  • No illegal substances or weapons in the building.
  • Please do not let strangers into the building and ensure that your room door closes behind you.

Limited Time Special

Escape the routine and dive into an adventure with our mid-year special accommodation offer!

Valid between Sunday to Thursdays, starting April and ending in July 2024!

Inquire now at

T&C’s Apply